"I have been using the services of the Otobus Company for the past 8 years and in that time I have been privy to their professionalism in conducting their business.Their commitment in providing a safe and comfortable trip to their passengers is unparalleled. They pride themselves in punctuality and they are very willing to accommodate passengers whenever the need arises. As a great part of the Otobus operation is transporting schools students (some who are very young) to and from their homes, the care and welfare displayed by the personnel during these trips is exceptional. On many occasions I have seen the bus drivers making multiple calls to the parties concerned enquiring about a student who has not made it on the bus or is running late.
The buses are always clean and neat, and in the time I have travelled with them, I have never had an experience of a break down or disruption in service. Compliance with the rules of the road is an important component of their work ethics and I have never seen a bus driver responsible for any traffic infringements."
- Mrs. Zohra Goolam
"I am writing to express my gratitude to Otobus Rentals, the private bus operator, and their team for the effort they put in to accommodating everyone’s needs. Their willingness to take concerns on board and work towards making the bus trips to and from the school as easy as possible on the students is greatly appreciated."
- Mrs. Hala Hosni
"As I am a working mother and due to my professional responsibilities I cannot provide transport to my daughters. I was very anxious to leave my young kids to rely on somebody else to provide services initially.
I am very pleased and confident to say that soon after I have started the bus service with current contractor I am so satisfied. I have been provided with relevant contact numbers, and staff members are very easy to approach, and act immediately for any emergency situation and I have always been promptly informed for any unexpected delays.
I am so confident to say I am extremely satisfied that my girls are in safe hands. I have had no complaint with the transport service so far. I would definitely recommend it for others and will feel comfortable to continue with the current transport management."
- Dr. Azra Tabassum